Japanese(NTSC-J) xbox 360 repair in the UK.

Rebel Ninja · Post by **Rebel Ninja** » Sat Jun 06, 2009 10:32 am

Hi I know this has probally been answered somewhere else but can you get a japanese 360 repaired in the UK as mine is now unplayable. Thanks

Cthulhu · Post by **Cthulhu** » Sat Jun 06, 2009 6:22 pm

My first suggestion would be to contact the place you bought it from and see if they can do anything. It's a stretch, but if you have a legit JP system that you haven't performed any mods on, Microsoft -might- be willing to do something about it. Doubtful, but maybe.

Rebel Ninja · Post by **Rebel Ninja** » Sat Jun 06, 2009 6:39 pm

Well I bought it off ebay more than a year ago. Also I don't fancy having to buy an arcade off play asia because of the postage price and the possible customs charge. Last time I contacted xbox customer support they said they would accept Japanese consoles. I'll try to contact them again just to make sure.

Rebel Ninja · Post by **Rebel Ninja** » Sun Jun 07, 2009 1:55 pm

Anyone from the UK here who has needed to get their japanese 360 repaired?

jpj · Post by **jpj** » Sun Jun 07, 2009 2:39 pm

0800 587 1102 is microsoft's number. but you can also ring 0900 587 1105 - it's an automated number where you can put the serial number in and see if a console is eligible for free repair under warranty. don't fancy your chances though mate, best of luck

Lordstar · Post by **Lordstar** » Sun Jun 07, 2009 2:43 pm

is it red ring of death? I know a guy who repairs them in my town (liverpool) if your not to far or you fancy the P&P you can get me to sort it for you?

Rebel Ninja · Post by **Rebel Ninja** » Sun Jun 07, 2009 2:58 pm

I contacted customer support and they said they where unsure if they could repair it

. They are going to contact me back to let me know although I am not feeling that confident because the service operator actually asked me what the difference was between my pal and ntsc-j console.

Strider77 · Post by **Strider77** » Sun Jun 07, 2009 11:00 pm

you shouldn't have even mentioned that... it just confuses the phone operators, they are clueless...... just give them the serial number.

CStarFlare · Post by **CStarFlare** » Sun Jun 07, 2009 11:39 pm

Problem is, if they replace it rather than repair it you're stuck with a console of the wrong region.

I seem to remember someone in the UK saying they got their J360 fixed by MS. Can't remember what the circumstances were, or if they even knew it was an import.

I figured that if I ever had to send it in for repairs, I'd feed the rep some line about how I taught English in Japan when the 360 launched and all my games are Japanese and region locked.

neorichieb1971 · Post by **neorichieb1971** » Sun Jun 07, 2009 11:42 pm

Rebel Ninja wrote:I contacted customer support and they said they where unsure if they could repair it . They are going to contact me back to let me know although I am not feeling that confident because the service operator actually asked me what the difference was between my pal and ntsc-j console.

You should tell them to plug it straight into the wall, they will know the difference quite quickly after that

Rebel Ninja · Post by **Rebel Ninja** » Mon Jun 08, 2009 3:53 pm

Lordstar wrote:is it red ring of death? I know a guy who repairs them in my town (liverpool) if your not to far or you fancy the P&P you can get me to sort it for you?

Thanks LordStar for the offer but I have found a few local places that will repair it for me. I am just in the process of finding the best deal. Thanks again though for the offer.