Let's whine about slow shipping

[boagman]

The only physical release that was produced is for Japanese Vita. All other flavors are digital only (and there's a digital version of the JP Vita release, too).

Speaking of this in passing, is there anyone else here in the USA that preordered theirs from Play-Asia, and have you received yours yet? If you have, when did you receive it? If you haven't please tell me as well.

I'm now 24 days without this stupid game that I preordered and paid-in-full for over THREE MONTHS ago, and it still hasn't arrived. I emailed them about it a week ago, and it's been in country for over a week now, and I still haven't received it. I'm to the point now where I emailed them *again* and told them that if I didn't have it by Saturday, I was going to file a dispute with Paypal over it. The wait is now completely unacceptable. I could have *walked* the darn thing here by now from anywhere on the earth.

Anyone else in the same boat? Have you gotten your physical copy yet? Shout at me, guys!

[qmish]

Man, blame Play-Asia or mail service, not game

[boagman]

Man, blame Play-Asia or mail service, not game

Oh, I don't blame the *game*, nor its publishers. The blame lies square on the shoulders of Play-Asia, and I've now disputed the charge.

[Fudoh]

what are you complaining about two weeks after the game's launch? Did you order via courier? Standard shipping from PA usually takes 7-8 weeks to arrive over here.

[boagman]

what are you complaining about two weeks after the game's launch? Did you order via courier? Standard shipping from PA usually takes 7-8 weeks to arrive over here.

Pardon me? Just checked my calendar: it's been almost four weeks, not two. And having ordered multiple times from P/A in the past, it's never been like this before. Not even once.

Even so: let's say you're right. According to P/A, the thing was shipped 1/13, nine days after release. Made it to the US on 1/18. Cleared into the US on 1/20. It's been a week-and-a-half since then. They waited a full week-and-a-half before they even shipped the thing, and at this point, the game's basically been out for a full month, and it's not even here.

So what, you ask? Take NCSX for example: they've got the game in stock. Have for weeks, and they're in New York. I could order it and have it here in three days via US Media Mail at this point. Trackable and everything. I've ordered several times from P/A in the past and never had any issues. This time? I've emailed them twice, jumped through every little hoop they've asked me to do (including running down to my local post office on my own time and being told that there's *nothing* that they can do, and no one has access to Customs), and P/A's had my money for three-and-a-half MONTHS, now. Note that they charged me in full at the time of my preorder back in freaking October, not when the game shipped. This was never a problem for me until now, since I've never had any issues with them before.

Even the people at Paypal were saying "they could have walked the thing backwards with one leg" and gotten it here before now. And that's a quote. Look: part of the responsibility of the seller/shipper (who is being paid both for the product in question *as well as* shipping) is to know how to get it here without problems. When Amazon screws up, they own it: I've gotten full refunds from Amazon for being just a day late, which is pretty darned good customer service, I'll admit. This isn't: I emailed P/A a week ago, and they sent me a "This is us blowing you off with a smile on our faces" email in return. Very well...I patiently waited another full week, knowing that the thing was supposedly in country. I don't care where you live in these continental United States: *nothing* takes a week to get from one side of the country to another, even via ground. Nothing at all, and what's more: Michigan's in the Midwest, so there's no reason it should take this long. Ever.

They screwed up, and they're not willing to admit it, or what's more: they don't care. I've done what they asked, and now it's time to play hardball. To paraphrase Larry Gomez from Kill Bill Vol. 1: "Screwin' with your cash is the only thing you kids seem to understand!" Granted. Let's see what happens now.

[Elixir]

Even so: let's say you're right. According to P/A, the thing was shipped 1/13, nine days after release. Made it to the US on 1/18. Cleared into the US on 1/20. It's been a week-and-a-half since then. They waited a full week-and-a-half before they even shipped the thing, and at this point, the game's basically been out for a full month, and it's not even here.

The official release date for the game was 1/14, not "nine days after release". If Play-Asia have proof of shipment, Paypal isn't going to do anything.

Next time don't choose retardedly slow shipping methods and think you can blame anyone but yourself. The customer is usually wrong, and you're a great example of it.

[Elixir]

Just got it in today, and want to know more of what I'm selecting.

You mean, the same game which you opened a dispute against Play-Asia over, because it didn't arrive?

Man, blame Play-Asia or mail service, not game

Oh, I don't blame the *game*, nor its publishers. The blame lies square on the shoulders of Play-Asia, and I've now disputed the charge.

It's really like you're asking to be banned.

[boagman]

Just got it in today, and want to know more of what I'm selecting.

You mean, the same game which you opened a dispute against Play-Asia over, because it didn't arrive?

Man, blame Play-Asia or mail service, not game

Oh, I don't blame the *game*, nor its publishers. The blame lies square on the shoulders of Play-Asia, and I've now disputed the charge.

It's really like you're asking to be banned.

I'm afraid I don't follow you. And yes: I closed the dispute. Your logic doesn't make sense to me. Banned by whom, and for what? Show me, in any way, shape, or form, how I've violated any of this forum's rules. Educate me.

[Elixir]

Just got it in today, and want to know more of what I'm selecting.

You mean, the same game which you opened a dispute against Play-Asia over, because it didn't arrive?

Oh, I don't blame the *game*, nor its publishers. The blame lies square on the shoulders of Play-Asia, and I've now disputed the charge.

It's really like you're asking to be banned.

I'm afraid I don't follow you. And yes: I closed the dispute. Your logic doesn't make sense to me. Banned by whom, and for what? Show me, in any way, shape, or form, how I've violated any of this forum's rules. Educate me.

Selective hearing, is it? I'm talking about Play-Asia - opening disputes against online stores gets you banned from said store.

Since everything you've written makes you out to be a nightmare customer from hell you'd best avoid ordering anything online ever again, for every seller's sake. I certainly wouldn't put up with that.

[boagman]

Selective hearing, is it? I'm talking about Play-Asia - opening disputes against online stores gets you banned from said store.

Since everything you've written makes you out to be a nightmare customer from hell you'd best avoid ordering anything online ever again, for every seller's sake. I certainly wouldn't put up with that.

Oh, well that's fine, then. You honestly think I would *order* from them after this? Talk about a reach.

And I'm not the nightmare customer from hell. When things don't fall within accepted parameters, though, and requests for help go unanswered, you bet: I start circling the wagons. This was the *first* time there's been a problem ordering from P/A, and had they been a bit better with regard to helping me be able to get and/or track the thing, it wouldn't have been a problem, either.

It's not like I don't have many other vendors to choose from when ordering imports online. NCSX also has a spotless record with me. Guess who'll be getting the first call in the future? Then there's YesAsia, and bunches of others that I haven't used yet, either. Practically infinite listings on Amazon. I guess by "nightmare customer from hell" you must mean "someone that continues to order from us, pay us in full early, gives us every chance in the world to make it right when we've screwed up, and still doesn't act like a dick at the end of it"? Because that's the order of things, here, and I wish *all* of the customers I have were that way.

They lost a customer because they screwed up. Paypal had already escalated the thing to "Claim" status. I *was* getting my money back...and now I've canceled the dispute/claim...but that doesn't mean that P/A didn't screw up royally here. Like I said, had I known they were having issues like this now, I never would have placed the order with them initially.

On a side note: does anyone want a $5 off $60 coupon code for P/A which I obviously won't be using? Shoot me a PM and it's yours for the asking.

[Elixir]

Selective hearing, is it? I'm talking about Play-Asia - opening disputes against online stores gets you banned from said store.

Since everything you've written makes you out to be a nightmare customer from hell you'd best avoid ordering anything online ever again, for every seller's sake. I certainly wouldn't put up with that.

Oh, well that's fine, then. You honestly think I would *order* from them after this? Talk about a reach.

And I'm not the nightmare customer from hell. When things don't fall within accepted parameters, though, and requests for help go unanswered, you bet: I start circling the wagons. This was the *first* time there's been a problem ordering from P/A, and had they been a bit better with regard to helping me be able to get and/or track the thing, it wouldn't have been a problem, either.

It's not like I don't have many other vendors to choose from when ordering imports online. NCSX also has a spotless record with me. Guess who'll be getting the first call in the future? Then there's YesAsia, and bunches of others that I haven't used yet, either. Practically infinite listings on Amazon. I guess by "nightmare customer from hell" you must mean "someone that continues to order from us, pay us in full early, gives us every chance in the world to make it right when we've screwed up, and still doesn't act like a dick at the end of it"? Because that's the order of things, here, and I wish *all* of the customers I have were that way.

They lost a customer because they screwed up. Paypal had already escalated the thing to "Claim" status. I *was* getting my money back...and now I've canceled the dispute/claim...but that doesn't mean that P/A didn't screw up royally here. Like I said, had I known they were having issues like this now, I never would have placed the order with them initially.

On a side note: does anyone want a $5 off $60 coupon code for P/A which I obviously won't be using? Shoot me a PM and it's yours for the asking.

Why are you blaming an online store for postal transit times? How did they "screw up" when you received precisely what you paid for? They have no control over how long it takes to arrive.

[Steelix100]

so much salt over one little delay
you could be rich with all that salt you've got

have a little patience and understanding, (boag)man
Shipping isn't some direct zipline or something, actual people have to move these things
Everything isn't always going to be on time all the time, there's bound to be a delay or two someday

What're you gonna do when your main man NCSX finally messes up and delivers a week late? Are you gonna rage quit and leave them too?
Are you gonna continue that cycle until there's nowhere left to buy online?


ps
your use of asterisks for emphasis highly amuses me, you know there's a bold tag on here, right?



oh, right, before I forget

https://www.youtube.com/watch?v=rDLF0Z-y3Lw

Origin vs Gigantic Bite, No damage

wau
This is super cool
especially that blindspot lol

[cfx]

so much salt over one little delay
you could be rich with all that salt you've got

have a little patience and understanding, (boag)man
Shipping isn't some direct zipline or something, actual people have to move these things
Everything isn't always going to be on time all the time, there's bound to be a delay or two someday

What're you gonna do when your main man NCSX finally messes up and delivers a week late? Are you gonna rage quit and leave them too?
Are you gonna continue that cycle until there's nowhere left to buy online?

Edit: I'm out of line...comment deleted.

[Strider77]

boagman.... check your "privilege".

[Steelix100]

Beyond this tantrum he's throwing, I find it humorous the complaints about the text being in Japanese in a Japanese market game, when this could have been avoided by buying the Western release, which would've been downloaded and played long ago, avoiding the whole having to wait so long to play drama.

"Complaints"? Asking for help translating the text hardly constitutes complaining...

qft

Let's not accuse people of doing wrongs they haven't just because they've done other wrongs ok




I've seen a lot of arguments in just this thread alone (I'm new here and admittedly haven't looked at any other threads lol), but is this much animosity among members of the forum common?

[gs68]

Beyond this tantrum he's throwing, I find it humorous the complaints about the text being in Japanese in a Japanese market game, when this could have been avoided by buying the Western release, which would've been downloaded and played long ago, avoiding the whole having to wait so long to play drama.

I as much as anyone understand wanting a physical release over digital and would've made the same choice, but I also know what the tradeoffs are--waiting longer, and the game most likely not having English language options. Duh.

I guess part of the appeal of a physical release is not being bound by DRM or effectively losing access to the game if so and so service shuts down and there isn't anything you can do about it if your digital copy's data gets corrupted or something. Then again, physical copies can be lost too, by, well, losing the physical medium the copy is stored on, or having it damaged. Personally, I have mixed opinions on digital-vs-physical but I'd rather save this discussion for another time.

In more relevant news, managed to cheese my way through CGL; was gonna go CFJ but I really wanted to hear "Abyssal Dependence". Wasn't as terribly difficult as I expected, but then again, I was using Assault.

[cfx]

Beyond this tantrum he's throwing, I find it humorous the complaints about the text being in Japanese in a Japanese market game, when this could have been avoided by buying the Western release, which would've been downloaded and played long ago, avoiding the whole having to wait so long to play drama.

"Complaints"? Asking for help translating the text hardly constitutes complaining...

qft

Let's not accuse people of doing wrongs they haven't just because they've done other wrongs ok




I've seen a lot of arguments in just this thread alone (I'm new here and admittedly haven't looked at any other threads lol), but is this much animosity among members of the forum common?

Yes it's very common. And it kept me away from this place for a long time, so I'm sorry to have taken part in it now. I deleted my original comment and will refrain from such from now on, sorry.

[Squire Grooktook]

It's not really common. Some people have disagreements over taste, and there are a handful of people who can be somewhat vitriolic, but for the most part it's a pretty mature, reasonable place.

[Skykid]

Yes it's very common. And it kept me away from this place for a long time, so I'm sorry to have taken part in it now. I deleted my original comment and will refrain from such from now on, sorry.

Welcome to the party pal.

[yyr]

boagman, if you haven't already found amiami.com, I highly recommend them as they are cheaper than PA and ship promptly.

That said, the North American Vita version (digital only) is already translated into English. I'm not sure that they would produce an English patch for the Japanese Vita version, if that's what you're asking for...

[boagman]

boagman, if you haven't already found amiami.com, I highly recommend them as they are cheaper than PA and ship promptly.

That said, the North American Vita version (digital only) is already translated into English. I'm not sure that they would produce an English patch for the Japanese Vita version, if that's what you're asking for...

I'm aware of amiami.com, thanks. I haven't used them yet, but I may in the future. Obviously, I'm done with P/A, but I'll probably go back to NCSX next time. They're another company I never had a problem with, either.

And yes, an English patch for the Japanese Vita version is what I'm asking for. It may be a pipe dream, but since getting that version was the *only* way to secure an actual, physical copy of the game, that was the way I was willing to go. I would *think* that, because the patch already exists for the digital North American version, it wouldn't be hard to patch it in with an update for the physical release in Japan, but I've been wrong before. I'm actually surprised that there isn't *any* language choice option with the physical release, though. I guess I'm still hoping.

The message I sent on Twitter was replied to in the negative, and I asked if anything might be possible in the future. We'll see. It'd be nice to be able to read the selection screens and what-not. Even if it never happens, though, I'm enjoying the game quite a lot.

[brentsg]

I'm aware of amiami.com, thanks. I haven't used them yet, but I may in the future. Obviously, I'm done with P/A, but I'll probably go back to NCSX next time. They're another company I never had a problem with, either.

What is it that you expect another retailer to do for you? I think by now it's been shown that they shipped it promptly, and by the method that you chose.

[boagman]

I'm aware of amiami.com, thanks. I haven't used them yet, but I may in the future. Obviously, I'm done with P/A, but I'll probably go back to NCSX next time. They're another company I never had a problem with, either.

What is it that you expect another retailer to do for you?

Repeat past performances. Be consistent. Respond to inquiries with more than a boilerplate, garbage response.

Is this done, now? Because having worked in shipping for five years of my life, it's fair to say that I know a bit more than average about the issue.

Just keep bringing it up, though.

[Elixir]

having worked in shipping for five years of my life, it's fair to say that I know a bit more than average about the issue.

Apparently not considering you're surprised that a cheap shipping method by a company in Hong Kong that shipped a Japanese game on Japanese release date took a long time to arrive internationally.

By the way, considering you're overweight, would you mind telling us precisely what "worked in shipping" means? Because obviously it doesn't involve physical labour. Perhaps you mean you've spent 5 years of your life scanning barcodes?

[brentsg]

I'm aware of amiami.com, thanks. I haven't used them yet, but I may in the future. Obviously, I'm done with P/A, but I'll probably go back to NCSX next time. They're another company I never had a problem with, either.

What is it that you expect another retailer to do for you?

Repeat past performances. Be consistent. Respond to inquiries with more than a boilerplate, garbage response.

Is this done, now? Because having worked in shipping for five years of my life, it's fair to say that I know a bit more than average about the issue.

Just keep bringing it up, though.

Wow you're hilarious. You mentioned it again in your last post. I replied to said post.

[boagman]

By the way, considering you're overweight, would you mind telling us precisely what "worked in shipping" means? Because obviously it doesn't involve physical labour. Perhaps you mean you've spent 5 years of your life scanning barcodes?

Not overweight. Was for a bit, but lost 25 pounds and now I'm right about where I want to be. Thanks for being wrong, again. And it did involve physical labor...*lots* of physical labor. I was a delivery driver for FedEx for about 5 years, and I unloaded the cans in the morning a lot of the time. When you work for FedEx, or UPS, or DHL, or the USPS, or whatever, you talk shop/ship with each other. You know what the story is more than most folks. Experience is a great teacher of lessons you never forget.

Why you would think me overweight is beyond my comprehension. You seem to be taking personal potshots for no good reason.

[boagman]

Wow you're hilarious. You mentioned it again in your last post. I replied to said post.

Yeah, maybe I overstated the case, there. Sorry about that...since I was responding to someone else (thus why I mentioned them again), I wasn't trying to bring it up to the forefront, but was actually trying to let it die a bit. My apologies if I went a bit overboard with you.

[Elixir]

By the way, considering you're overweight, would you mind telling us precisely what "worked in shipping" means? Because obviously it doesn't involve physical labour. Perhaps you mean you've spent 5 years of your life scanning barcodes?

Not overweight. Was for a bit, but lost 25 pounds and now I'm right about where I want to be. Thanks for being wrong, again. And it did involve physical labor...*lots* of physical labor. I was a delivery driver for FedEx for about 5 years, and I unloaded the cans in the morning a lot of the time. When you work for FedEx, or UPS, or DHL, or the USPS, or whatever, you talk shop/ship with each other. You know what the story is more than most folks. Experience is a great teacher of lessons you never forget.

What does working with American domestic postal providers have to do with shipping services in Hong Kong to international destinations? Nothing. What does FedEx USA have to do with your order? Nothing, it's an entirely different division. As soon as the package leaves the country of origin, the sender literally cannot do anything about it, so you should be blaming whichever provider dealt with the package domestically within your own country, and not the sender. You said yourself, you were still contacting Play-Asia when the game had already entered the US, which was wrong to do so, much like you were wrong in opening a dispute against them. And if you know that much about domestic providers, you'd know which dealt with the shipping method used through Play-Asia, and you'd know how to get a domestic tracking number for more information. This really has nothing to do with Play-Asia or their service or the time it took them to send. You paid for an item and a shipping method, they shipped the item through the shipping method. If you pay for tracking, you get tracking. If you don't, you don't. If you pay for slow method, expect it to take forever to arrive.

All of this stuff can be found out by simply calling your local postal service and asking them what's up with an order. I like how you're claiming that you have five years worth of throwing monitors over people's fences of experience under your belt, when that actually has nothing to do with the website you dealt with. It sure makes it sound like you've got the upper hand over those pesky Chinese sellers who have to deal with people like you on a daily basis. And you're not a nightmare customer?

Play-Asia isn't even the cheapest method of getting the physical release, using a proxy with chara-ani directly is. All this because you're too hard up about buying a digital copy of a game which came out in a language which you actually understand approximately 2 months ago.

Spoiler

Why you would think me overweight is beyond my comprehension. You seem to be taking personal potshots for no good reason.

Maybe because you look like this?



"I'm right about where I want to be."

Me too, man. Me too.

[boagman]

By the way, considering you're overweight, would you mind telling us precisely what "worked in shipping" means? Because obviously it doesn't involve physical labour. Perhaps you mean you've spent 5 years of your life scanning barcodes?

Not overweight. Was for a bit, but lost 25 pounds and now I'm right about where I want to be. Thanks for being wrong, again. And it did involve physical labor...*lots* of physical labor. I was a delivery driver for FedEx for about 5 years, and I unloaded the cans in the morning a lot of the time. When you work for FedEx, or UPS, or DHL, or the USPS, or whatever, you talk shop/ship with each other. You know what the story is more than most folks. Experience is a great teacher of lessons you never forget.

What does working with American domestic postal providers have to do with shipping services in Hong Kong to international destinations? Nothing. What does FedEx USA have to do with your order? Nothing, it's an entirely different division. As soon as the package leaves the country of origin, the sender literally cannot do anything about it, so you should be blaming whichever provider dealt with the package domestically within your own country, and not the sender. You said yourself, you were still contacting Play-Asia when the game had already entered the US, which was wrong to do so, much like you were wrong in opening a dispute against them. And if you know that much about domestic providers, you'd know which dealt with the shipping method used through Play-Asia, and you'd know how to get a domestic tracking number for more information. This really has nothing to do with Play-Asia or their service or the time it took them to send. You paid for an item and a shipping method, they shipped the item through the shipping method. If you pay for tracking, you get tracking. If you don't, you don't. If you pay for slow method, expect it to take forever to arrive.

All of this stuff can be found out by simply calling your local postal service and asking them what's up with an order. I like how you're claiming that you have five years worth of throwing monitors over people's fences of experience under your belt, when that actually has nothing to do with the website you dealt with. It sure makes it sound like you've got the upper hand over those pesky Chinese sellers who have to deal with people like you on a daily basis. And you're not a nightmare customer?

Play-Asia isn't even the cheapest method of getting the physical release, using a proxy with chara-ani directly is. All this because you're too hard up about buying a digital copy of a game which came out in a language which you actually understand approximately 2 months ago.

Spoiler

Why you would think me overweight is beyond my comprehension. You seem to be taking personal potshots for no good reason.

Maybe because you look like this?



"I'm right about where I want to be."

Me too, man. Me too.

Heh. That is a terrible picture, but it's a selfish (poorly taken), and it's quite old.