Issue with a member here

[MmSadda]

I sold HD my DFK 1.5 kit on Friday evening (Saturday morning his time) and agreed to ship it ASAP with a faked invoice. I was unable to ship Saturday because of my work schedule, so the plan was to ship today. I woke up to this e-mail from him:
"It is tuesday
and i still do not have a tracking number...
please think that i can claim the money back per paypal if you do not follow our deal.

Jörg"

to which I replied:
"It is NOT Tuesday. It is Monday, which is the next day after Saturday that the post office is open here. It is 8 a.m. here, meaning the post office is just now opening. Ill ship the game in my way to work.

You need to calm down and stop threatening to file a paypal claim. Im doing everything I can to get you the game, but the post office isn't open 24 hours a day, 7 days a week."

Bear in mind, this is day #2 that the post office has been open, and if I weren't on here I'd be shipping the game presently (before work.)
However, I just got THIS lovely e-mail:
"If you have no problem I
would like a full refund as it is clear it will not show up this week
i am sure you will sell it on the forum"

The EMS shipping I'm giving him should put it there between Thursday and Saturday, barring any issues with Customs. (On a related note, I was going to include an invoice he'd faked with a value of $20 for the game)




At this point, I'm unsure what to do... do I go ahead and ship it, only to potentially have him file a frivolous paypal claim? Do I go ahead and re-list the game, and pull money out of my bank account to cover his refund (I'd just purchased Mushi Futari Black Label, which I'd not planned on purchasing unless this deal went through as I can't really afford it.) Or, do I ship the game and worry about him filing a fraudulent paypal claim?

Bear in mind, it is Monday, and he paid Friday evening; this is only the second theoretically possible day to ship the game (without going FedEx which is obscenely expensive.) This is a lot of headache over a deal where I've gone out of my way to help the buyer with forging documents for customs, researching all possible shipping options, etc.

What should I do?

Collin

[brentsg]

Between the stupidity and the forging of documents I'd issue a refund and be done with it.

I'll only roll the dice on adjusting down value for customs if I trust someone and that's not looking like a good idea here.

If they can't grasp timezones then they need to be trading locally.

[Drachenherz]

Between the stupidity and the forging of documents I'd issue a refund and be done with it.

I'll only roll the dice on adjusting down value for customs if I trust someone and that's not looking like a good idea here.

If they can't grasp timezones then they need to be trading locally.

This.

And I'd go so far to put a turd in a package and send him this - for free.

[spadgy]

Hopefully you two can work this out. I agree that, unless there's be a very clear agreement on sending something very quickly, shipping on Monday having sold on Friday is fairly reasonable.

I can't speak for the PMs as there may be stuff I haven't seen, but it seems the tone has got a little tense a little quick, and largely thanks to HD's tone. (HD - we've only seen MmSadda's interpretation of events. Perhaps your PM's aren't intended to sound as agitated in tone as MmSadda has read them? It does seem you're pretty annoyed by it all, but you're welcome to chip in here and correct things).

Surely the best outcome would be for you to ship the package MmSadda, so you avoid your money worries, and HD gets his game.

However, if I were you I'd want to hear from HD he's happy with the planned arrival date for the package. Nobody wants the hell of Paypal refunds. And if there's even a touch of lack of trust, and HD is also suggesting voiding the sale, maybe you should count your losses and keep the game and go for a refund. Somebody else will buy it!

[brentsg]

I agree that, unless there's be a very clear agreement on sending something very quickly, shipping on Monday having sold on Friday is fairly reasonable.

If you pay someone on a Friday evening, you should expect Monday shipment and be pleasantly surprised if it goes out Saturday. I'm not sure what's up currently here, but for a while our post office closed at noon on Saturday. Even so, it can be pretty tough to get something out next day anyways if you're paid at night and work the next AM.

[Nico87]

If I pay for an item on a Friday evening, I'd be extremely pleased if the package went out before Wednesday, but that's just me.

[spadgy]

I agree that, unless there's be a very clear agreement on sending something very quickly, shipping on Monday having sold on Friday is fairly reasonable.

If you pay someone on a Friday evening, you should expect Monday shipment and be pleasantly surprised if it goes out Saturday. I'm not sure what's up currently here, but for a while our post office closed at noon on Saturday. Even so, it can be pretty tough to get something out next day anyways if you're paid at night and work the next AM.

Just to make clear, I was meaning to support MmSadda in his actions. I'd be fine with somebody shipping on Monday, Tuesday Wednesday etc. To be so annoyed by somebody not getting the package out the next day seems quite unnecessary.

[TonK]

Best outcome would to cancel this transaction.

This dude sounds shady - and looks like an immediate chargeback against mmsadda.

Collin, don't even waste your time with this dude.

[Annoyboy]

I agree, cancel the transaction. He would probably try to get a refund even after you posted it.

[Despatche]

do I go ahead and ship it, only to potentially have him file a frivolous paypal claim? Or, do I ship the game and worry about him filing a fraudulent paypal claim?

I think you put the same thing twice, heh.

[Observer]

do I go ahead and ship it, only to potentially have him file a frivolous paypal claim? Or, do I ship the game and worry about him filing a fraudulent paypal claim?

I think you put the same thing twice, heh.

Lapsus right there. Signs like this indicate he should definitely refund and call it a day, as painful and annoying as it might be.

I smell something fishy. Plus anyone who buys internationally knows you have to arm yourself with several doses of patience and have Murphy's Law quotes ready.

[Muchi Muchi Spork]

I'd cancel it as well. Most of the time Paypal and eBay will side with a buyer no matter what. They call it Buyer Protection but it's more accurately Dick Over The Seller Protection because they think it's better for business to side with people who are spending the money rather than those taking it.

[MmSadda]

Thanks guys! Im refunding HD's money as soon as i get cash moved to my checking account. I couldn't ship without worryin he'd file a paypal claim, and I have no protection as a seller at that point.

Negative feedback has been left, and things are settled as well as they can be for the time being.

[Elixir]

I agree that, unless there's be a very clear agreement on sending something very quickly, shipping on Monday having sold on Friday is fairly reasonable.

If you pay someone on a Friday evening, you should expect Monday shipment and be pleasantly surprised if it goes out Saturday. I'm not sure what's up currently here, but for a while our post office closed at noon on Saturday. Even so, it can be pretty tough to get something out next day anyways if you're paid at night and work the next AM.

When I pay someone, I expect them to PM me with a tracking number, not expect them to send it on a specific day. Please tell us more about what we should all expect of others.

[captpain]

I agree that, unless there's be a very clear agreement on sending something very quickly, shipping on Monday having sold on Friday is fairly reasonable.

If you pay someone on a Friday evening, you should expect Monday shipment and be pleasantly surprised if it goes out Saturday. I'm not sure what's up currently here, but for a while our post office closed at noon on Saturday. Even so, it can be pretty tough to get something out next day anyways if you're paid at night and work the next AM.

When I pay someone, I expect them to PM me with a tracking number, not expect them to send it on a specific day. Please tell us more about what we should all expect of others.

You're kind of a misanthrope, Elixir.

Anyway, glad to hear this matter got sorted.

[Elixir]

You're kind of a misanthrope, Elixir.

Hates humans, loves cats.

[Casey120]

First it's Tuesday and still no game , now the claim on your neg. he is " still " waiting for his refund .

He must be from the future , it's the only rational explanation


McFly is that you ?

[TonK]

You're kind of a misanthrope, Elixir.

Hates humans, loves cats.

Ninja edit.

[TonK]

Retaliatory negative.

Real mature hd.

[Kiselgof]

I would definitely be concerned with faking any kind of invoice and insuring for anything less than full value. I pretty much do not ship internationally unless the member is very reputed and has references.

On a sidenote, I think communicating the meaning of "ASAP" is always the best way to avoid any kind of language or time barrier confusion. If you state up front on which date you're able to ship an item and advise the prices and approximate delivery times, hopefully that eliminates most of the shipping concerns.

[Wonderbanana]

If you state up front on which date you're able to ship an item and advise the prices and approximate delivery times, hopefully that eliminates most of the shipping concerns.

I 100% agree with this.

Also, personally, I rarely ship on Sat as that's a family day to me - Monday would have been when I would have shipped it though I would have specified this.

Tbh if I buy, I'm far more concerned with regular contact than delays but that's just me.

[Trevor spencer]

Refund this timewaster and sell it to someone with more patience

[brentsg]

Please tell us more about what we should all expect of others.

It was a response to Spadgy. Expecting -better- than the seller shipping next business day really should involve some special agreement.

I really don't understand where you're coming from sometimes.

[brentsg]

Retaliatory negative.

Real mature hd.

Hopefully the mods step up and fix that. It's such over the top bullshit. It's important to be able to examine someone's feedback and know that it's legit.

[Skykid]

I would have canceled and refunded after the first PM. No patience or respect means no sale.

I would definitely be concerned with faking any kind of invoice and insuring for anything less than full value. I pretty much do not ship internationally unless the member is very reputed and has references.

Anyone who doesn't falsify values on customs forms gets no business from me, period.
I don't pay tax premiums to buy people's old gaming shit, and I don't give a damn what the law says about it.

[chempop]

Am I correct that when a paypal user pays as "gift" then there is no option to refund or make claims that would allow for the person sending the cash to get their money back?

Anyway, sucks to hear about a deal gone south. I've only had pleasant and extremely friendly and patient exchanges with people on here.

[Never_Scurred]

I would have canceled and refunded after the first PM. No patience or respect means no sale.

I would definitely be concerned with faking any kind of invoice and insuring for anything less than full value. I pretty much do not ship internationally unless the member is very reputed and has references.

Anyone who doesn't falsify values on customs forms gets no business from me, period.
I don't pay tax premiums to buy people's old gaming shit, and I don't give a damn what the law says about it.

[MmSadda]

So let's talk about how HD e-mailed me at least a dozen times in two days about the whole affair. Dude is snorting coke before getting online. Or he may just be a scammer.


Let's also talk about how he tried to trade a hacked Taito Type X with bootleg software straight for DFK. And also tried to trade G-Net bootlegs for it. (this was before he asked me to lie on a customs form which I generally only do for people I know)


As TonK was kind enough to point out, I have retaliatory feedback from the guy.


HD is clearly a real sweetheart. I think someone needs a ban.

[MmSadda]

Am I correct that when a paypal user pays as "gift" then there is no option to refund or make claims that would allow for the person sending the cash to get their money back?

Anyway, sucks to hear about a deal gone south. I've only had pleasant and extremely friendly and patient exchanges with people on here.

That's correct. However, the payment was not sent as a gift.

I've had surprisingly bad experiences on here as compared to neo-geo-com/forums, or arcadeotaku.... just with European buyers. This is an awesome forum, but it is far from devoid of shitbags like HD

[Never_Scurred]

So let's talk about how HD e-mailed me at least a dozen times in two days about the whole affair. Dude is snorting coke before getting online. Or he may just be a scammer.


Let's also talk about how he tried to trade a hacked Taito Type X with bootleg software straight for DFK. And also tried to trade G-Net bootlegs for it. (this was before he asked me to lie on a customs form which I generally only do for people I know)


As TonK was kind enough to point out, I have retaliatory feedback from the guy.


HD is clearly a real sweetheart. I think someone needs a ban.

Personally, I don't blame the dude, money like that being spent and you gonna waste time airing him out cause he expects to have it shipped in a timely fashion?