Play-Asia, Customs, FCC Form 740

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howmuchkeefe
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Play-Asia, Customs, FCC Form 740

Post by howmuchkeefe »

I've just been contacted by someone working on behalf of FedEX requesting me to send them a FCC form 740 so that customs will allow my console to go through.

In my case, I told the agent that I wasn't sure I was qualified to determine whether or not the console complied to FCC regulations. It sounds like they'll be referring the matter to P-A.

I guess my questions to anyone else who's had to deal with this are:

1. Does the NTSC-J 360 console comply with FCC regulations?

2. How long did the process delay the shipping of your item?

EDIT - I'm also curious as to why I did not have to do this the first time I ordered a console from P-A. Does P-A usually complete this form on the customer's behalf?
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howmuchkeefe
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Re: Play-Asia, Customs, FCC Form 740

Post by howmuchkeefe »

I contacted Play-Asia the same day I posted this. They told me that their shipping department had everything under control, and all I had to do was sit on my happy ass until I got my package.

I read online that if something doesn't clear customs in a day, it will take a week. So, I chose to be patient.

As of today, it was still awaiting clearance. So I contacted Fed Ex.

They told me that they are still waiting for that FCC 740 form, and have been in daily email contact with Play-Asia trying to get the form information, but have yet to receive a response.

I've contacted Play-Asia to remind them of the situation, but I no longer trust their ability to complete this form on my behalf.

I'll be contacting Microsoft - maybe they can help me fill the form out - but I just want to give you all a heads up: P-A might not be as reliable as it used to be.
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Vyxx
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Re: Play-Asia, Customs, FCC Form 740

Post by Vyxx »

Wow, this is balls.

Goodluck.
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howmuchkeefe
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Re: Play-Asia, Customs, FCC Form 740

Post by howmuchkeefe »

Microsoft referred me to the shipper.

Play-Asia sent me a response to the effect that they'd already sent the form, so all I have to do is sit on my happy ass.

It was almost exactly the message I got before, when they had done no such thing.

I decided to check with Fed Ex before I flew off the handle. Thankfully, P-A actually sent the form out this time around.

I might my new Xbox in time for the three day weekend. Joy!
speedlolita
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Re: Play-Asia, Customs, FCC Form 740

Post by speedlolita »

Customs is bullshit in all forms.
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