I think my Egret II just died :(

[Ozymandiaz1260]

So just a minute ago I turned my Egret II on and it booted up just fine with Ibara in it, but I wanted to play ESPGaluda so I turned it off and put the Galuda board in, but when I turned it back on the monitor started making this static popping sound so I turned it off and tried it with another board and got the same result. I wasn't sure if the sound was coming from the monitor or speakers so I unhooked the speakers and turned it on with no board connected and it did the same thing so I turned it off and made sure all the wires were connected well and when I tried turning it back on it popped for less than a second and completely died. Now when I flip the power switch nothing happens Please help!!! What went wrong, and what can i do to fix it !?!?!

[Ozymandiaz1260]

I just tried turning it on again, and the popping came back. I'm relieved that at least something happened and it isn't completely dead. I'll wait and not do anything more until I hear something from somebody. Please tell me I'm not fucked

[Dave_K.]

#1 - unplug it from the wall now, and don't turn it on anymore
#2 - open up the back door and look to the right side of the tube (assuming its tated) and see if the red section cup is still attached to the tube, or if anything has happened to the red wire. NOTE: do not touch this red wire or the suction cup...even unplugged it can hold a charge. Take picture if unsure.
#3 - make sure the monitor neck board to the tube is firmly attached. Press the neckboard into the tube and make sure its firm.
#4 - report back here.

[Ozymandiaz1260]

I have it plugged into a surge protector along with my neo geo and pachislo machines, and I've been turning it of by cutting power to the surge protector as opposed to using the power switch, but I assume that that's ok since that's how most arcades do it. The only modifications I've done to the machine are putting the Ibara move sheet under the glass where it's supposed to go, switching the ball tops with the seimitsu clear bubble ones, and changing all of the buttons with new ones, all of which I did when I first got the machine a few months ago. I'm really worried

EDIT:

#1 - unplug it from the wall now, and don't turn it on anymore
#2 - open up the back door and look to the right side of the tube (assuming its tated) and see if the red section cup is still attached to the tube, or if anything has happened to the red wire. NOTE: do not touch this red wire or the suction cup...even unplugged it can hold a charge. Take picture if unsure.
#3 - make sure the monitor neck board to the tube is firmly attached. Press the neckboard into the tube and make sure its firm.
#4 - report back here.

I already unplugged it. I'll go check that other stuff now.

[Radiant]

the monitor started making this static popping sound so I turned it off

a high frequency noise? If yes i think your flyback has gone
does the lamp turn on? or is there nothing?
do you hear some strange noise from the monitor (chassis) like a clock?

[Dave_K.]

the monitor started making this static popping sound so I turned it off

a high frequency noise? If yes i think your flyback has gone
does the lamp turn on? or is there nothing?
do you hear some strange noise from the monitor (chassis) like a clock?

Good points to check after he confirms the anode wire did not come off and the neckboard is securely fasioned to the tube. Provided nothing wrong here, then plug it back in and watch/listen for a ticking noise and if there is a faint glow coming from the tube neck (only seen in a dark room/environment).

[Ozymandiaz1260]

the monitor started making this static popping sound so I turned it off

a high frequency noise? If yes i think your flyback has gone
does the lamp turn on? or is there nothing?
do you hear some strange noise from the monitor (chassis) like a clock?

The light comes on fully, yes. The sound it makes is the same sound you get if you take a light switch in your house and slowly move it up to the middle position so that the light flickers really quickly, only about six times as loud.

#1 - unplug it from the wall now, and don't turn it on anymore
#2 - open up the back door and look to the right side of the tube (assuming its tated) and see if the red section cup is still attached to the tube, or if anything has happened to the red wire. NOTE: do not touch this red wire or the suction cup...even unplugged it can hold a charge. Take picture if unsure.
#3 - make sure the monitor neck board to the tube is firmly attached. Press the neckboard into the tube and make sure its firm.
#4 - report back here.

Yes, the suction cup is still attached. The neck board is firmly attached. Like I said, it came up just fine with Ibara, all I did was turn it off, switch out the boards, and turn it back on. I didn't touch anything else.

[Ozymandiaz1260]

The sound it makes is the same sound you get if you take a light switch in your house and slowly move it up to the middle position so that the light flickers really quickly, only about six times as loud.

Actually, it's more like a lower pitched sound, and it's kind of hollow or echo-y.

EDIT: I believe the sound is coming from the left side of the tated screen, possibly from the area around the suction cup.

[Radiant]

does this noise come from the flyback?

the black thing on the right side (pic is from a AWSD cab but it looks the same in a E2)
just look in the cab with open backdoor and try to locate the noise, but do not touch something....

[Ozymandiaz1260]

No, it's coming from the entire length of the left front side of the monitor, or what would be the bottom front if it weren't tated. Also, it's no longer making the shocking/popping sound, just a low static grind, but there's still no audio or video. The power supply makes an extremely faint low pitched whining sound, just like it always has, and the fluorescent light comes on fully, but no audio or video.

[Radiant]

ok.... do you have faint glow coming from the tube neck ? (like Dave already said)

-It must be dark in the room
look through the open backdoor into the cab at the Neck PCB and you should be able to see some glow (where the neck PCB is fixed to the tube)it's not very bright...like a cigarette

[Ozymandiaz1260]

You mean the orange light directly in the center of the tube pcb? Yes, it's lit.

[Dave_K.]

No, it's coming from the entire length of the left front side of the monitor, or what would be the bottom front if it weren't tated.

Actually on a tated monitor the front left side would be the top, where the anode cap (red suction cap) is.

You mean the orange light directly in the center of the tube pcb? Yes, it's lit.

This is good, at least you didn't loose the vaccume in your tube, and the PCB is providing power. No ticking noise means the horizontal transistor isn't blown. No high pitch squeal means the flyback is probably ok.

It really sounds to me like the anode cap is not connected to the tube. This is where you will get a repeated snapping and hissing sound. The cap/suction cup may have come loose during rotation with not enough slack in the anode (red) wire. Had you moved the cab or rotated the monitor recently?

To check/fix this, you'd have to discharge the monitor, and thats a potentially lethal thing to do. I can PM you instructions tonight if you want check this.

[zakk]

It's only potentially lethal if it goes across the heart! Left hand in pocket, kids!

[Ozymandiaz1260]

To check/fix this, you'd have to discharge the monitor, and thats a potentially lethal thing to do. I can PM you instructions tonight if you want check this.

Please do.

[oxtsu]

No, it's coming from the entire length of the left front side of the monitor, or what would be the bottom front if it weren't tated. Also, it's no longer making the shocking/popping sound, just a low static grind, but there's still no audio or video. The power supply makes an extremely faint low pitched whining sound, just like it always has, and the fluorescent light comes on fully, but no audio or video.

Check the 5 and 12v voltage from the PSU with a multimeter.

If it was a problem with your monitor you would still be getting sound. Unless you somehow flipped to stereo mode w/o knowing..

The static or high pitched sound could be explained by there not being an adequate sync signal (PCB not powered correctly, etc).

In summary, there could be something wrong with your PSU.

[Ozymandiaz1260]

^^I was thinking it might be something like that as well, which is why I kept mentioning the speakers. I personally know the manager of the arcade that's just two minutes up the street, and I'm going to try to get him to come and look at it before I tear the machine up anymore... I hope he can help...

[Radiant]

Check the 5 and 12v voltage from the PSU with a multimeter.

If it was a problem with your monitor you would still be getting sound. Unless you somehow flipped to stereo mode w/o knowing..

The static or high pitched sound could be explained by there not being an adequate sync signal (PCB not powered correctly, etc).

In summary, there could be something wrong with your PSU.

yes i was thinking the same but i was already in my bed ^^
so let's hope it's only the PSU

[dpful]

If it is just the psu (good insight on the speakers..... it is either the psu or something with the harness-- while on that, check the harness real good, that last unplugging might have loosened something right at the jamma connector-- the different behaviours of the monitor could be different ammounts of connection)
anyways, if is the psu, that's no big prob. You can buy a new arcade psu or use a computer psu which you can get used for cheap. There's lots of easy ways to get 5 and 12 volts.

Also, if the monitors broken, you've got to take it to a shop anyways so I would go ahead and mess with those pre monitor things and maybe try another board and what not.

Monitors do just go out like that, but lack of sound means that power or connection is a prob. or the prob.

[Ozymandiaz1260]

Well, I tried what Dave K. suggested and now there aren't any odd noises coming from the monitor, but there's no power being supplied to the boards when I turn it on... I tried it with DOJ and the fan didn't turn on, and the lights on Ibara didn't come on either, so I'm assuming there just isn't any power at all getting to the boards. The monitor comes on and if I mess with the monitor settings I can tell that it's actually adjusting the picture (when I look closely I can see tiny blue dots in the picture and they move when I twist the knobs). What exactly would I need to do to hook it up to a computer power supply?

[Dave_K.]

So did you notice a problem with the anode cap (red suction cup) being off or loose when you discharged the tube?

Sounds like the +5 and +12 of your power supply also blew a fuse. There should be a small fuse inside the power supply (make sure you replace it with the same amp fuse).

[Ozymandiaz1260]

So did you notice a problem with the anode cap (red suction cup) being off or loose when you discharged the tube?

Sounds like the +5 and +12 of your power supply also blew a fuse. There should be a small fuse inside the power supply (make sure you replace it with the same amp fuse).

No, it seemed like it was on there just fine, but I guess it did something since the noise stopped. I already checked the fuse and it's not blown.

[Dave_K.]

I already checked the fuse and it's not blown.

I'm not familiar with Egret power supplies, but on Astro's there are two fuses, one for the mains, and one of the for +5 and +12. You sure you checked inside the power supply (you may have to disassemble it to see).

[Ozymandiaz1260]

I already checked the fuse and it's not blown.

I'm not familiar with Egret power supplies, but on Astro's there are two fuses, one for the mains, and one of the for +5 and +12. You sure you checked inside the power supply (you may have to disassemble it to see).

No, I just saw one and it was connected to something labeled 'noise reducer' or something like that, and it was outside the metal enclosure of the power supply. I'm not at a place where I can get to my machine right now, but I'll open it up tomorrow and let you know. Is there any danger of getting shocked, or anything that I shouldn't touch while I'm in there?

[Dave_K.]

Is there any danger of getting shocked, or anything that I shouldn't touch while I'm in there?

Just make sure its unplugged when you open it up to check the fuse.