sony bvm problems

[dizzle]

hi everyone, first post here, i registered because this seems to be the best resource on the web for info regarding sony bvms. im trying to get mine working with my snes thru composite (before throwing down $ on rgb cables) and im having a strange issue. i get a steady picture thru g on the 21d card, but the colors seem to be reversed. what should be red is green, etc. i have tried messing with the color temp adjustments, but the different options available only make the situation worse from what i can tell. im really hoping there is some setting im missing that will fix it easy but at least i hope there is someone on this board who can offer some insight into this problem as i paid 40 bucks to ship this tv so shipping back is not feasible / worth it. thanks for looking!

[Fudoh]

Did you set this particular input to composite video ?

Also, are you in the US ? The 21D only got a NTSC composite decoder, not a PAL one.

The composite decoder on the 21D will work for all inputs, so you easily try one of the BNC connects on the stock RGB/YUV board instead. You're not limited to the 21D board.

[dizzle]

i am in the us so ntsc is good.

i plug in to an input, then go to config and set input to composite, does that sound right? i have to jump around channels sometimes to see video.

i tried inputs on the stock board, g yielded greyscale and color temp adjustments did nothing. r and b gave a crazy distorted picture and changing sync int or ext did nothing.

tried 2 different cords and the snes was outputting fine on my other tv..

any other ideas? or you think its just busted?

[Fudoh]

You might need to terminate the associated output BNC port.

[dizzle]

yeah tv came with a terminator so i tried that several times. didnt seem to do anything

[Fudoh]

There was another user here some months ago where the composite decoder didn't work (but eventually did, possibly after reseating the card ?). From a config point of view you seem to do everything right.

[philexile]

Can you post some pictures of what you are seeing?

[dizzle]

i reseated 21d in the rightmost slot as per manual instructions, and same result. i took some pictures


when i try to adjust color temp on col1 screen goes blank


a strange thing happens when i try and switch to std color.. screen changes color slightly, but after a few seconds (longer if i power cycle monitor) the screen goes very dark, including all menu options! i can barely make out little bits of menu letters but its nothing a picture would pick up


is there a way to reset color temp adjustments made? if so maybe the std color option would yield proper colors. thoughts?

[Fudoh]

It's time to try a component source. From the looks I would tend to say the tube is damaged.

[Skips]

The tube on this thing is fucked. There is no option on a BVM that would cause colors like this. If you had the monitor shipped to you there is a good chance the aperture grille sustained damage. There is no fixing the aperture grille once its taken too hard of a shock. This is a common problem when shipping monitors, especially if it came via UPS. ALWAYS ship FedEx when shipping CRT's. UPS hubs have a 5-6 foot drop in them and even if super well packaged this drop can still fuck over the Aperture Grille or Shadow mask (Whichever the monitor being shipped uses, Trinitrons are AG) on a CRT

P.S. The only other thing it could be (and I doubt it) is the color purity rings were knocked out of place. This is unlikely because when they get knocked loose the convergence rings tend to be to.

[Ed Oscuro]

ALWAYS ship FedEx when shipping CRT's.

still not good enough, tbh, my 20L5 still works great but they managed to break almost all the plastic supports inside it.

There's many points in all the commercial shipping lines where they'll happily drop a package at least 3 feet, maybe multiple 6 foot drops. PopSci tested that a while ago, although with a light package.

[dizzle]

100 bucks down the tube i guess... and it only has 20k hours on it! oh well.. thanks for all the help.

[Skips]

ALWAYS ship FedEx when shipping CRT's.

still not good enough, tbh, my 20L5 still works great but they managed to break almost all the plastic supports inside it.

There's many points in all the commercial shipping lines where they'll happily drop a package at least 3 feet, maybe multiple 6 foot drops. PopSci tested that a while ago, although with a light package.

I did not say they were perfect. Ive shipped over 30 commercial grade CRT's via FedEex and only lost two via damage (which FedEx paid the claims within a week of filing them, UPS can take a month). The small packages do go through those drops however large heavy packages do not when going FedEx. If you have your CRT packaged well and marked as fragile FedEx will not send it through that bullshit unless one of the handlers fuck up when looking at the box. UPS however sends the heavy shit through the gauntlet regardless of size. Unlike FedEx UPS also does not differentiate between fragile and non fragile packages, they ALL get the same handling. Out of the 45 monitors total I have had shipped to me over the past 2-3 years 10-13 of them (cant remember the exact number) came UPS. Every single monitor that came via UPS came with severe unrepairable damage. Do NOT ship CRT's via UPS. FedEx still has a chance at damage but I can tell you from experience with shipping and receiving CRT's that FedEx is more likely to get it to your door than UPS is.

[Skips]

100 bucks down the tube i guess... and it only has 20k hours on it! oh well.. thanks for all the help.

Did you not buy from a seller with a return policy? Did they not ship with insurance? I have purchased a crap ton of PVM's/BVM's over the past few years and never lost money on one due to damage or unlisted issues. Hold the shipping company responsible and if you bought it off a place like eBay contact the seller. On eBay they are responsible for getting it to your door in working condition regardless of who's fault the damage is. If a seller ships something and its damaged during shipping its their fault for not buying shipping insurance, or in FedEx's case, not claiming actual value.

[dizzle]

shipping was fedex it turns out so ill try and file a claim.. i dont know if they will pay out as i didn't opt for extra insurance or anything. i just dont want to be forced to ship it back at cost cause it wouldnt be worth it. oh well

[Skips]

shipping was fedex it turns out so ill try and file a claim.. i dont know if they will pay out as i didn't opt for extra insurance or anything. i just dont want to be forced to ship it back at cost cause it wouldnt be worth it. oh well

Do you have pictures of the packaging? If it was not adequately packaged it is the shippers fault and you should ask them to pay the cost of return shipping. If you have the packing still post a picture of it because if it was not enough padding and its an eBay seller you can escalate the ticket and eBay will make them pay for the return shipping. Also, typically the shipper has to open the claim, not the recipient. Personally I have zero tolerance for poor packing jobs. A 20 Inch CRT needs to be shipped in an over-sized box with lots of foam to protect it adequately. Most people do this on eBay but there are a few assholes that skimp and try to make you pay for it.

[dizzle]

it was packed w plenty of bubble wrap and a few packing peanuts. coulda been better. last time i bought something big (bike frame) on ebay it arrived wrecked and i wasnt refunded return shipping so i lost a good chunk of change on that. ill take some pics though and open a claim on ebay. thanks!

[Skips]

it was packed w plenty of bubble wrap and a few packing peanuts. coulda been better. last time i bought something big (bike frame) on ebay it arrived wrecked and i wasnt refunded return shipping so i lost a good chunk of change on that. ill take some pics though and open a claim on ebay. thanks!

Yeah bubble wrap and packing peanuts are not sufficient packing for a CRT of that size. Bubble wrap is good for wrapping the monitor but it needs foam around it to cushion it from shocks. Bubble wrap will stop scratches and stuff like that but it wont protect it from shocks that will damage the CRT itself. Ideally when shipping a CRT like this, if you are not shipping freight that is, you wrap the monitor in 3-4 layers of bubble wrap. You then place it in an oversized box filled with foam chunks or fitted foam slabs. Most recyclers on eBay do this however there are a few assholes that don't. Who was the seller? I may have experience with them since I have bought from a lot of the major recycling centers on eBay.

[dizzle]

its a 14 inch tv but yea what you are saying sounds right. seller is
wxyz12315 aka level 3 recycle. dude had 10 for sale of which i bought the last 1, and then there was another auction for 4 more i think. i havent checked to see if hes gotten feedback on any of em yet i prolly should.

[Skips]

its a 14 inch tv, but it still weighs like 60 pounds so yea what you are saying sounds right. seller is
wxyz12315 aka level 3 recycle. dude had 10 for sale of which i bought the last 1, and then there was another auction for 4 more i think. i havent checked to see if hes gotten feedback on any of em yet i prolly should.

I bought one of those as well. Yeah he ships it incorrectly. He was one of my two Fedex claims I mentioned earlier, the monitor was not packed sufficiently and was damaged. I did not give the guy a choice. I told him (politely) straight up that I wanted a refund and that the damage was caused by inadequate packaging. The guy was polite and actually refunded the sale and let me just go recycle the monitor myself (AKA strip the cards out and drop it at goodwill). After I got the refund I politely warned the guy and explained to him how to ship a monitor like that. This was when he first listed all ten about two months ago I think. It would appear he did not take my advice.

I strongly recommend you don't give options and ask for a refund. Explain to him that the aperture grille has sustained damage and the color purity of the monitor can not be corrected (AKA the CRT can not be repaired). If he tries to make you ship it back due to his negligence ask him nicely to pay shipping and explain the situation clearly. If he does not cave after this force a claim, he is clearly in the wrong. The dude can not complain. Fedex serviced his claim and refunded him the full price plus shipping by the end of the week. He is not out any money by simply refunding you, don't let the cheap bastard fool you. Paying return shipping in this instance is just handing him a free $40 for his negligence.

Keep in mind, when dealing with these recycling companies on eBay only 2-3 of them actually know anything on the monitors. The best thing you can do is educate yourself on how these CRT's work and sound more educated than the "technician" that plugged the power in and said it worked. Yes that's all they do 90% of the time because most of them don't know how to operate them. Usually if you can make it out to sound like you are a pro they will not bother arguing with you and will refund the money for the damaged goods. You just have to remember to be polite for as long as you possibly can and 90% of the time they will aim to make you happy as a customer. ALSO, always send a message and wait a couple days first before opening a claim. These recycle goods companies are MUCH more receptive if you communicate before jumping to the return system. I think out of all the CRT's I bought I only had to go all the way through with a claim once, all other problems with those companies turned out perfectly in the end despite receiving a borked monitor.

[Skips]

Also if he does let you get rid of the monitor yourself make sure to strip out the ISR (the card with the serial ports), all input cards, the deflection card, and power card. The input cards will work in the 20 and 14 inch versions of that BVM family and the other cards come in handy if you ever got that same model again (the others are model specific without undergoing modification).

[dizzle]

that's great to hear that he gave you the full refund w/o making a stink. i sent the guy a message and politely asked for the same thing. its really too bad they didn't heed your advice and pack those better, they were quite a deal at 60 bucks a pop. ah well, just having the 14 inch model i'm already getting jealous of the 20 inchers haha

[bobrocks95]

Keep in mind, when dealing with these recycling companies on eBay only 2-3 of them actually know anything on the monitors. The best thing you can do is educate yourself on how these CRT's work and sound more educated than the "technician" that plugged the power in and said it worked. Yes that's all they do 90% of the time because most of them don't know how to operate them. Usually if you can make it out to sound like you are a pro they will not bother arguing with you and will refund the money for the damaged goods. You just have to remember to be polite for as long as you possibly can and 90% of the time they will aim to make you happy as a customer. ALSO, always send a message and wait a couple days first before opening a claim. These recycle goods companies are MUCH more receptive if you communicate before jumping to the return system. I think out of all the CRT's I bought I only had to go all the way through with a claim once, all other problems with those companies turned out perfectly in the end despite receiving a borked monitor.

Do you happen to remember these 2-3 ebay recycling companies that are good to buy from? Or are you keeping your sources secret?

[Skips]

Keep in mind, when dealing with these recycling companies on eBay only 2-3 of them actually know anything on the monitors. The best thing you can do is educate yourself on how these CRT's work and sound more educated than the "technician" that plugged the power in and said it worked. Yes that's all they do 90% of the time because most of them don't know how to operate them. Usually if you can make it out to sound like you are a pro they will not bother arguing with you and will refund the money for the damaged goods. You just have to remember to be polite for as long as you possibly can and 90% of the time they will aim to make you happy as a customer. ALSO, always send a message and wait a couple days first before opening a claim. These recycle goods companies are MUCH more receptive if you communicate before jumping to the return system. I think out of all the CRT's I bought I only had to go all the way through with a claim once, all other problems with those companies turned out perfectly in the end despite receiving a borked monitor.

Do you happen to remember these 2-3 ebay recycling companies that are good to buy from? Or are you keeping your sources secret?

I cant remember the other two but one of them was saveonpat. Unfortunately his prices have nearly tripled since I bought a monitor from him so sadly his prices for most of his monitors are way over market value now (he charges what a 20 incher is worth on a 14 inch monitor). I got out of the modding and CRT buying/repair about a month or two ago so I am no longer doing it. Just sharing my experiences at this point.

[xga]

Thanks for providing some awesome info on shipping CRT's, Skips.