Never seen that message before - make sure you did a COMPLETE reset. I don't know what number reset it is (probably/maybe #5), but the manual goes into how there's FIVE different levels of reset on the unit... so if it isn't reset at the deepest level the previous owner could still have settings on it, ones like how it can only be "configured for[by] centralized management", which might lock you out of accessing it (just guessing here FYI).coderkind wrote: Thanks (again). Gotten somewhere; I can access the S4's webpage, but there's no configuration tab as mentioned in the guide; it just says "You have accessed a system configured for centralized management. Please contact your local support administrator for information required to access this system".
UPDATE
I can see it appending /nortxe_index.html to the end of the IP address. Progress!
I'm also a fan of reinstalling firmware after every reset, whenever I get a new-to-me, bought used and unknown device (Extron DVD's with drivers, programs, and firmware are on Archive.org).
For nortxe_index.html, I'm very familiar with that. That's what the (white button) Crosspoint defaults to once you initially setup its IP address. So when you go to (for example) "192.168.1.124" or whatever, it actually automatically goes to "192.168.1.124/nortxe_index.html" by default. That's the "factory installed default startup page" the Crosspoint manual talks about, so it's probably the same on the S4 since they use similar back ends (and don't know why, but the S4 manual is a shadow of the info the Crosspoint manual contains). Hopefully that default startup page will have all the settings, and those 3x tabs as pictured (Status, Configuration, File Management).
...beyond that, I'm also not a Windows person... so don't know what else to suggest. Just know that this was the most difficult part of it for me as well (and initially with the white button Crosspoint too), probably because of my lack of Windows knowledge anymore + these initially being made for Windows 2000 or whatever ancient OS which may not translate as nicer into the newer Windows versions.