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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Sat Jan 04, 2020 7:57 am 



Joined: 04 May 2018
Posts: 14
I'm using my Saturn pads with Yaba Sanshiro and I noticed the forward button (R button) doesn't register a press. I'm assuming this isn't normal?


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Sun Jan 05, 2020 1:23 am 


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Joined: 02 May 2019
Posts: 91
The Zuck wrote:
I'm using my Saturn pads with Yaba Sanshiro and I noticed the forward button (R button) doesn't register a press. I'm assuming this isn't normal?


Hello, could you please give us more information? Which specific controller are you using (USB, Saturn port, wired, 2.4 GHz, Bluetooth, etc)?


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Sun Jan 05, 2020 7:35 pm 


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Joined: 05 Nov 2019
Posts: 31
Retro-Bit wrote:
kitty666cats wrote:
Heyo, I sent the support team an email a few days ago, no response yet. Does it usually take a few days? Also, do you know by any chance if the limited edition pink controllers are shipping soon? I scooped up two of them :D


We should be able to respond by next week (or sooner) due to Christmas and the holidays. Give us some time! :)

The Gamepink SEGA Controllers should be shipping in early/mid January. :)


Hey homeslice, about 2 weeks now and still no response :’(

Not miffed or anything just wondering if it got lost in the abyss...? I miss using that wired controller with the wonderful longggg cable!


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Sun Jan 05, 2020 10:37 pm 


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Joined: 02 May 2019
Posts: 91
kitty666cats wrote:
Retro-Bit wrote:
kitty666cats wrote:
Heyo, I sent the support team an email a few days ago, no response yet. Does it usually take a few days? Also, do you know by any chance if the limited edition pink controllers are shipping soon? I scooped up two of them :D


We should be able to respond by next week (or sooner) due to Christmas and the holidays. Give us some time! :)

The Gamepink SEGA Controllers should be shipping in early/mid January. :)


Hey homeslice, about 2 weeks now and still no response :’(

Not miffed or anything just wondering if it got lost in the abyss...? I miss using that wired controller with the wonderful longggg cable!


Hmm, not sure. Did you hit the info@retro-bit.com account? If you did, apologies! We will follow up with our team.


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Mon Jan 06, 2020 7:11 pm 



Joined: 04 May 2018
Posts: 14
Retro-Bit wrote:
The Zuck wrote:
I'm using my Saturn pads with Yaba Sanshiro and I noticed the forward button (R button) doesn't register a press. I'm assuming this isn't normal?


Hello, could you please give us more information? Which specific controller are you using (USB, Saturn port, wired, 2.4 GHz, Bluetooth, etc)?


USB Wired. I'm not sure what else to say beyond that? The button isn't working whatsoever. I'm using Yaba Shanshiro on my Nvidia Shield.


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Mon Jan 06, 2020 10:50 pm 


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Posts: 91
The Zuck wrote:
USB Wired. I'm not sure what else to say beyond that? The button isn't working whatsoever. I'm using Yaba Shanshiro on my Nvidia Shield.


Have you tried switching between D-Input and X-Input? To switch input modes, you will need to hold Start for 5 seconds (or Start + B if it is the Switch compatible version). Unfortunately, I am not too familiar with that program in particular so I do not know if there's any way to modify inputs within the program as most other emulators allow you to.


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Tue Jan 07, 2020 4:49 am 



Joined: 04 May 2018
Posts: 14
Retro-Bit wrote:
The Zuck wrote:
USB Wired. I'm not sure what else to say beyond that? The button isn't working whatsoever. I'm using Yaba Shanshiro on my Nvidia Shield.


Have you tried switching between D-Input and X-Input? To switch input modes, you will need to hold Start for 5 seconds (or Start + B if it is the Switch compatible version). Unfortunately, I am not too familiar with that program in particular so I do not know if there's any way to modify inputs within the program as most other emulators allow you to.


I don't have the Switch version I'm fairly sure. Anyway, doing that made it worse. I don't think X-input works on Android. Regardless, it didn't solve my issue. I'll try testing on a PC to see if there is still no right shoulder button input. If not, can I possibly look at getting an exchange?

EDIT: I did some research and it seems depending on the input mode different software will read the controller differently as you've stated. However, it doesn't seem like any emulator beyond SSF and RetroArch on PC reads the Saturn Pad correctly. I was able to register R button presses on the PC. I've read that for some reason the R button registers as an analog trigger for some reason. So I guess I'll have to either find another solution for my Shield or wait for Saturn emulation in RetroArch Android to improve. Sorry to bother you with this. Thanks for your help, Retro-Bit.


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Fri Jan 10, 2020 5:41 am 



Joined: 14 Feb 2005
Posts: 731
Location: Los Angeles, CA
Bt receivers appear to be widely available.


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Fri Jan 10, 2020 11:20 pm 


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Joined: 05 Nov 2019
Posts: 31
Retro-Bit wrote:
Hmm, not sure. Did you hit the info@retro-bit.com account? If you did, apologies! We will follow up with our team.


Hey just an update for ya, it showed up in my junk folder (just like a lot of other important emails I've had in the past, ugh!)

Andres O. was the rep who helped me, and he was totally awesome. You guys have great customer service (and that includes you)!


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Mon Jan 13, 2020 8:36 pm 


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Joined: 02 May 2019
Posts: 91
kitty666cats wrote:
Andres O. was the rep who helped me, and he was totally awesome. You guys have great customer service (and that includes you)!


Thanks, it's greatly appreciated! We all wear a lot of hats here so we appreciate people's patience. :D


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Mon Jan 13, 2020 9:29 pm 


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Joined: 20 May 2011
Posts: 1170
Location: Southern California
It’s been 2 weeks since my replacement controllers were apparently sent to me and they are still not here. Are these coming from overseas? Because if it’s domestic shipping they should have got here by now. I tried send you an email but have not received a reply. This is red flag. What’s going on?
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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Mon Jan 13, 2020 10:31 pm 


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Joined: 02 May 2019
Posts: 91
opt2not wrote:
It’s been 2 weeks since my replacement controllers were apparently sent to me and they are still not here. Are these coming from overseas? Because if it’s domestic shipping they should have got here by now. I tried send you an email but have not received a reply. This is red flag. What’s going on?


We're running a skeleton crew and trying to catch up on our shipments. I believe we should be caught up in the next few days. Apologies for the wait. :)


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Mon Jan 13, 2020 10:34 pm 


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Joined: 16 May 2008
Posts: 1816
Location: Denmark
@Retro-Bit

I want to buy a wireless Saturn controller. Do you offer replacement controllers or parts if I get one with the sticky C-button? Either is fine by me, but I ask since this is a more expensive item than the regular controllers where you were kind enough to send me a replacement.


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Mon Jan 13, 2020 10:50 pm 


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Joined: 02 May 2019
Posts: 91
Konsolkongen wrote:
@Retro-Bit

I want to buy a wireless Saturn controller. Do you offer replacement controllers or parts if I get one with the sticky C-button? Either is fine by me, but I ask since this is a more expensive item than the regular controllers where you were kind enough to send me a replacement.


Yes. If you have any issues, shoot us an e-mail and we will help find a solution. :)


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Tue Jan 14, 2020 12:32 am 


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Joined: 16 May 2008
Posts: 1816
Location: Denmark
Thank you :)


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Wed Jan 15, 2020 12:53 am 



Joined: 14 Feb 2005
Posts: 731
Location: Los Angeles, CA
Hey Retro-Bit, I'd like to bring this up again in the new year: have you talked with the major console manufacturers at all regarding licensed Sega pads that work natively with PS4 or Xbox One?

There's sorely little selection of this type of controller for mainline consoles..


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Wed Jan 15, 2020 7:13 pm 


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Joined: 02 May 2019
Posts: 91
bigbadboaz wrote:
Hey Retro-Bit, I'd like to bring this up again in the new year: have you talked with the major console manufacturers at all regarding licensed Sega pads that work natively with PS4 or Xbox One?

There's sorely little selection of this type of controller for mainline consoles..


We have been exploring options going forward. Currently, we have been working with Brook to update their dongles to allow our controllers to function across a variety of platforms. They have been very cool about it all. To my knowledge:

- SEGA Wired USB and 2.4 GHz USB receivers are able to work with their PS3->PS4 Converter (white) and PS3/4->Xbox One Converter (red)
- SEGA Bluetooth controllers are able to connect wirelessly to the Brook PS4/Switch -> PS4/Switch Converter (red dongle)

These are workarounds for now but their stuff is pretty good to keep around. We will continue to work on solutions.


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Wed Jan 15, 2020 8:55 pm 



Joined: 14 Feb 2005
Posts: 731
Location: Los Angeles, CA
Good to hear there are future possibilities. I've been aware of the Brook compatibility but for various reasons would much prefer native options.

I'm sure you'll update us as soon as there are any new models to announce. :D


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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Sat Jan 18, 2020 5:17 am 


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Joined: 20 May 2011
Posts: 1170
Location: Southern California
Got my replacement controllers in today. These definitely fix the sticky c-button issue. I’m happy they got here before a planned gaming party I’m throwing tomorrow.

The button now operates as it should, and is consistent with the rest of the buttons.
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 Post subject: Re: Retro-bit's Sega controllers
PostPosted: Sat Jan 18, 2020 9:37 am 



Joined: 14 Feb 2005
Posts: 731
Location: Los Angeles, CA
Can you visually tell what was revised to fix the issue?


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