Hey, happy holidays everyone! Apologies for the small gap in silence. Now then...
orange808 wrote:
Thank you for working hard to improve latency--and not posting empty platitudes about "human reaction time" or lecturing us about how "it doesn't matter".

I appreciate the hard work and the focus on gamers.
We appreciate the patience and feedback! There are limits to what we can and can't do but we do want to make the experience as enjoyable as it can be.

Due to the vast differences in people's set ups, there are countless things that can affect latency. In a stable and controlled environment, we were able to tighten up the latency via firmware onto the receivers. We have our test team giving us feedback as we speak and we want to make sure the process from installation to gameplay is fluid for the common gamer. Our aim is to have it posted within the next week or so.
BrianC wrote:
Thank you for the hard work. I found out that the C button does stick on mine when I press it in the upper top part of it.
Terribly sorry to hear that. Please let us know via
info@retro-bit.com and we can get that replaced for you if you wish.
SNK-NEO-GEO wrote:
@Retro-bit - excuse me if this question has been asked... is there a way to have the Genesis USB controller always first boot as an X input controller (instead of switch) when you first plug in the controller and have the “hold up and start” for Dpad. Is there a software that we can use to reprogram that? I would like x input and dpad as standard on my controller for my use case if possible.. thanks
Unfortunately, there is not. The controller doesn't retain the macro settings once it has been powered down with the console or disconnected.
SamIAm wrote:
Still no word on USB polling rates?
If they're not eager to answer this, I can only assume that it's 125Hz.
You are correct. They are the standard controller polling rate of 125 Hz. Modifying the polling rate would require a different type of firmware.
Emerl wrote:
I see there's a Model 2 of the Saturn USB controller, but no Model 2 for the Saturn-connector version. Did the Saturn-connector version never have the same issue as the USB one, or has it just not been corrected in those?
If you see an online listing for our USB controllers with the Model 2 tag, it just means we added Switch compatibility and it uses a different PCB. This is strictly for USB Mega Drive/Genesis and USB Saturn controllers.
opt2not wrote:
Yeah both of my 2.4ghz Saturn controllers also has a sticky C-button issue. Should I email retro-bit directly, or Castlemania games, whom I bought it from?
Castlemania goes to us for those replacements so it is quicker if you e-mail us at
info@retro-bit.com.
Tobbis wrote:
So I would love a wireless 2.4ghz Saturn controller but the available color schemes are a deal breaker for me. I'm willing to over pay for this but I just need to know if its possible, if I buy a bluetooth and a 2.4ghz controller can I swap the shells? Looking at the Amazon pictures they look very similar.
TLDR: Can I swap a black bluetooth controller shell onto either of the colored 2.4ghz controllers?
We are sorry your color choice isn't available yet. We are in the process of adding another option for 2.4 GHz Saturn and hopefully that deal of yours won't be broken.

The shells are different between 2.4 GHz wireless and Bluetooth. The Bluetooth controllers house rumble motors and the multi-LEDs for player # that the 2.4 GHz controller does not, so the shells are not 1-to-1 between them.
bigbadboaz wrote:
Safe bet is no as it has been stated the BT controllers are slightly different to accommodate the added rumble motors.
You could just as easily try an OG black controller. Also a risk but maybe still cheaper than a new Bluetooth controller to sacrifice.
Nope, the original controllers are too slim as the 2.4 GHz controllers have the battery on the back and the LED on the front. You can't house the 2.4 GHz internals into a normal wired controller without a lot of modifications.
Einzelherz wrote:
Strider77 wrote:
No... they do not.
I've got 10 of them and yes, some do.
It's what can happen when you have an oversquare piston/cylinder design.
Everyone's collection is different! Most SEGA controllers have over 20+ years of use or non-use on top of the wear and tear of the internals. We are currently replacing any out in the wild as customers let us know they are affected. We are working with Castlemania and Amazon closely to cover any reports they receive as well.