shmups.system11.org

Shmups Forum
 
* FAQ    * Search
 * Register  * Login 
It is currently Tue Apr 13, 2021 10:40 am View unanswered posts
View active topics



Post new topic Reply to topic  [ 25 posts ] 
Author Message
 Post subject: Yahoo Japan advice?
PostPosted: Fri Mar 19, 2021 11:20 pm 


User avatar

Joined: 04 Jul 2006
Posts: 407
Hi everyone,

I'm pretty new to buying on Yahoo Japan and was wondering about the shipping costs (I expect them to be brutal ofc).

I've ordered a bunch of games and some vinyl records, probably about 20-30 of each, and I'm wondering if I should split them into separate shipments or mail just one giant heavy box?

Do people usually do a couple of shipments or is it always best to just put on one giant box?

Any other tips for a newbie anyone wants to share? hidden fees? crazy costs I don't know of yet?

Thanks!

-SSF
_________________
I design retro gaming add-ons and repair old consoles :)
My Website: Segasonicfan Designs http://www.segasonicfan.wixsite.com/retro


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Fri Mar 19, 2021 11:29 pm 


User avatar

Joined: 09 Jul 2017
Posts: 2633
Location: Eating the Rich
Are you using Buyee? I have used them a fair bit including for LD (similar-ish to records at least in size). Basically what will happen is you will get the option to have each order shipped to you by itself. What you have to then determine, is if you want to combine. You should have the individual package weights so you can get an estimate of what combining would do.

I will say their protective packaging is quite good. Last year I combined a bunch of Laserdiscs (right before the Japan post ban to the US mercifully lol) and it got here safely. It was like 8 individual LDs and a couple larger box sets and arrived completely safely.

And yeah shipping is gonna blow, that LD package was $167 just to ship to me iirc.
_________________
Mmhmm


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Sat Mar 20, 2021 4:47 am 


User avatar

Joined: 31 Jan 2005
Posts: 14947
Location: Chicago
I think right now you're still stuck to Kuroneko or another shipper as Japan Post still will not ship packages to most cuntries. As such one big go is your best bet for sure, but almost all carriers have weight limits. If you ship items the same shipping method, breaking the up is never cheaper unless of course you hit some weight restriction.
_________________
RegalSin wrote:
New PowerPuff Girls. They all have evil pornstart eyelashes.


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Sat Mar 20, 2021 5:14 am 


User avatar

Joined: 04 Jul 2006
Posts: 407
GaijinPunch wrote:
I think right now you're still stuck to Kuroneko or another shipper as Japan Post still will not ship packages to most cuntries. As such one big go is your best bet for sure, but almost all carriers have weight limits. If you ship items the same shipping method, breaking the up is never cheaper unless of course you hit some weight restriction.


Thanks buddy!! I will forever be indebted to you for helping me get that Panorama Cotton so many years ago XD
Fortunately, I wont have to pay storing fees for another couple weeks, Ill cross fingers and hope that EMS will be back by then...maybe?
_________________
I design retro gaming add-ons and repair old consoles :)
My Website: Segasonicfan Designs http://www.segasonicfan.wixsite.com/retro


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Sat Mar 20, 2021 10:57 am 


User avatar

Joined: 04 Jul 2006
Posts: 407
mega facepalm --- I accidentally bid 58,000 yen on a record instead of 5,800!! Oh man am I in a fix - I emailed the site (deJapan) to cancel the bid, even though they have a strict policy against that. But I might have to appeal to the bank if not cause woweee that was a bad slip up! ( I asked if I could offer relisting fees and other fees to accommodate the seller.)

Anyone have any experience correcting a bid mistake like that? Seems like it might be pretty common, given how much bidding happens in the middle of the night for us here in the US.
_________________
I design retro gaming add-ons and repair old consoles :)
My Website: Segasonicfan Designs http://www.segasonicfan.wixsite.com/retro


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Sat Mar 20, 2021 11:30 am 


User avatar

Joined: 09 Jul 2017
Posts: 2633
Location: Eating the Rich
GaijinPunch wrote:
I think right now you're still stuck to Kuroneko or another shipper as Japan Post still will not ship packages to most cuntries. As such one big go is your best bet for sure, but almost all carriers have weight limits. If you ship items the same shipping method, breaking the up is never cheaper unless of course you hit some weight restriction.


Correct. The only option involving Japan post is seamail atm. At least, to the US.

I've used DHL and Fedex since that shut down. No issues, but more expensive.
_________________
Mmhmm


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Sat Mar 20, 2021 1:58 pm 


User avatar

Joined: 31 Jan 2005
Posts: 14947
Location: Chicago
segasonicfan wrote:
Thanks buddy!! I will forever be indebted to you for helping me get that Panorama Cotton so many years ago XD
Fortunately, I wont have to pay storing fees for another couple weeks, Ill cross fingers and hope that EMS will be back by then...maybe?


Any time -- oh the good old days.
EMS will likely not be coming back any time soon though. :(

segasonicfan wrote:
mega facepalm --- I accidentally bid 58,000 yen on a record instead of 5,800!! Oh man am I in a fix - I emailed the site (deJapan) to cancel the bid, even though they have a strict policy against that. But I might have to appeal to the bank if not cause woweee that was a bad slip up! ( I asked if I could offer relisting fees and other fees to accommodate the seller.)

Anyone have any experience correcting a bid mistake like that? Seems like it might be pretty common, given how much bidding happens in the middle of the night for us here in the US.


Try to manually put the bid in yourself at a lower amount. it's not publicized but Yahoo will simply take the last bid amount, assuming it is higher than the last bid showing.

Ex:

Current bid is 5000 by User X
You put in a bid of 10,000
Current bid showing is now 5250 (or is it 5500? It's been a while) but you're bid of 10,000 is resting.
You realize you made a mistake and put in another bid at 7000
Current showing bid does not change (5250)
User X comes in and bids 6500
Showing bid is now 6750 and you are winning
User X bids again at 7500
User X is now winning with a showing bid of I believe 7250

The proxy can indeed see what you're doing and disallow it. Mine never did though. Not the biggest secret in the world, I'm working on another one w/ a friend that is kind of beta-ish. The whole no-shipping thing kind of put a damper on its so we never launched. I've done exactly what you've done a few times. ;)
_________________
RegalSin wrote:
New PowerPuff Girls. They all have evil pornstart eyelashes.


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Tue Apr 06, 2021 11:23 pm 


User avatar

Joined: 04 Jul 2006
Posts: 407
GaijinPunch wrote:
segasonicfan wrote:
Thanks buddy!! I will forever be indebted to you for helping me get that Panorama Cotton so many years ago XD
Fortunately, I wont have to pay storing fees for another couple weeks, Ill cross fingers and hope that EMS will be back by then...maybe?


Any time -- oh the good old days.
EMS will likely not be coming back any time soon though. :(

segasonicfan wrote:
mega facepalm --- I accidentally bid 58,000 yen on a record instead of 5,800!! Oh man am I in a fix - I emailed the site (deJapan) to cancel the bid, even though they have a strict policy against that. But I might have to appeal to the bank if not cause woweee that was a bad slip up! ( I asked if I could offer relisting fees and other fees to accommodate the seller.)

Anyone have any experience correcting a bid mistake like that? Seems like it might be pretty common, given how much bidding happens in the middle of the night for us here in the US.


Try to manually put the bid in yourself at a lower amount. it's not publicized but Yahoo will simply take the last bid amount, assuming it is higher than the last bid showing.

Ex:

Current bid is 5000 by User X
You put in a bid of 10,000
Current bid showing is now 5250 (or is it 5500? It's been a while) but you're bid of 10,000 is resting.
You realize you made a mistake and put in another bid at 7000
Current showing bid does not change (5250)
User X comes in and bids 6500
Showing bid is now 6750 and you are winning
User X bids again at 7500
User X is now winning with a showing bid of I believe 7250

The proxy can indeed see what you're doing and disallow it. Mine never did though. Not the biggest secret in the world, I'm working on another one w/ a friend that is kind of beta-ish. The whole no-shipping thing kind of put a damper on its so we never launched. I've done exactly what you've done a few times. ;)


That's a good tip, thanks! Unfortunately in this case it wasn't something I could do because the auction closed right after I placed the bid.

Good news is, the company agreed to cancel and do a no-pay, although they weren't happy about it all. They tried to guilt me a few times and eventually caved. I offered to pay them three times their cancellation rate to make up for the problem. I also offered to pay the sellers relisting fees and an additional fee, although they said it would be hard to communicate that. The proxy site also told me that Yahoo Japan will give them an automatic negative :/

My next questions are regarding shipping. I finally got my first quote, and it's a whopping $110 for UPS or $50ish for surface mail (boat).

Does anyone know if surface mail comes with tracking? Anyone had experiences with it before?

I also want to ask them for the dimensions and weight of the package, to make sure they're not adding any hidden fees. Do people think this is a good idea or do you think it might piss em off? I'm trying to be a good customer, while also not getting screwed over as a noobie to all this.
_________________
I design retro gaming add-ons and repair old consoles :)
My Website: Segasonicfan Designs http://www.segasonicfan.wixsite.com/retro


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Wed Apr 07, 2021 2:38 am 


User avatar

Joined: 31 Jan 2005
Posts: 14947
Location: Chicago
Quote:
The proxy site also told me that Yahoo Japan will give them an automatic negative :/


This is correct. I always made it pretty clear that bids were binding.

Quote:
My next questions are regarding shipping. I finally got my first quote, and it's a whopping $110 for UPS or $50ish for surface mail (boat).

Does anyone know if surface mail comes with tracking? Anyone had experiences with it before?


It can. They just need to request it for I believe 400 yen.
_________________
RegalSin wrote:
New PowerPuff Girls. They all have evil pornstart eyelashes.


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Wed Apr 07, 2021 3:25 am 



Joined: 20 Apr 2018
Posts: 287
Location: St Louis, IL, USA
segasonicfan wrote:
GaijinPunch wrote:
segasonicfan wrote:
Thanks buddy!! I will forever be indebted to you for helping me get that Panorama Cotton so many years ago XD
Fortunately, I wont have to pay storing fees for another couple weeks, Ill cross fingers and hope that EMS will be back by then...maybe?


Any time -- oh the good old days.
EMS will likely not be coming back any time soon though. :(

segasonicfan wrote:
mega facepalm --- I accidentally bid 58,000 yen on a record instead of 5,800!! Oh man am I in a fix - I emailed the site (deJapan) to cancel the bid, even though they have a strict policy against that. But I might have to appeal to the bank if not cause woweee that was a bad slip up! ( I asked if I could offer relisting fees and other fees to accommodate the seller.)

Anyone have any experience correcting a bid mistake like that? Seems like it might be pretty common, given how much bidding happens in the middle of the night for us here in the US.


Try to manually put the bid in yourself at a lower amount. it's not publicized but Yahoo will simply take the last bid amount, assuming it is higher than the last bid showing.

Ex:

Current bid is 5000 by User X
You put in a bid of 10,000
Current bid showing is now 5250 (or is it 5500? It's been a while) but you're bid of 10,000 is resting.
You realize you made a mistake and put in another bid at 7000
Current showing bid does not change (5250)
User X comes in and bids 6500
Showing bid is now 6750 and you are winning
User X bids again at 7500
User X is now winning with a showing bid of I believe 7250

The proxy can indeed see what you're doing and disallow it. Mine never did though. Not the biggest secret in the world, I'm working on another one w/ a friend that is kind of beta-ish. The whole no-shipping thing kind of put a damper on its so we never launched. I've done exactly what you've done a few times. ;)


That's a good tip, thanks! Unfortunately in this case it wasn't something I could do because the auction closed right after I placed the bid.

Good news is, the company agreed to cancel and do a no-pay, although they weren't happy about it all. They tried to guilt me a few times and eventually caved. I offered to pay them three times their cancellation rate to make up for the problem. I also offered to pay the sellers relisting fees and an additional fee, although they said it would be hard to communicate that. The proxy site also told me that Yahoo Japan will give them an automatic negative :/

My next questions are regarding shipping. I finally got my first quote, and it's a whopping $110 for UPS or $50ish for surface mail (boat).

Does anyone know if surface mail comes with tracking? Anyone had experiences with it before?

I also want to ask them for the dimensions and weight of the package, to make sure they're not adding any hidden fees. Do people think this is a good idea or do you think it might piss em off? I'm trying to be a good customer, while also not getting screwed over as a noobie to all this.


I use DeJapan surface all the time (3 years now) with no issues. It's about 3 months total (11-13 weeks) and they automatically provide tracking in Japan, but that's about 2 days worth because it gets to the boat quick. After that, nothing for 3 months then when it hits US, the tracking works again, but by then it just shows up. I'd say, skip paying anything extra, it's 3 months, just accept that!

I have never had any issues, but one time the box was crushed pretty bad (one time in like 20), but I always do the standard packing, never the heavy, or the light.


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Fri Apr 09, 2021 6:22 pm 


User avatar

Joined: 04 Jul 2006
Posts: 407
Quote:

I use DeJapan surface all the time (3 years now) with no issues. It's about 3 months total (11-13 weeks) and they automatically provide tracking in Japan, but that's about 2 days worth because it gets to the boat quick. After that, nothing for 3 months then when it hits US, the tracking works again, but by then it just shows up. I'd say, skip paying anything extra, it's 3 months, just accept that!

I have never had any issues, but one time the box was crushed pretty bad (one time in like 20), but I always do the standard packing, never the heavy, or the light.


This was exactly the kind of information I was hoping for! Yall are so nice, thank you :)) just ordered my surface mail shipment. Free N64 JP game to all who helped me! heheh, just gotta wait 4 months-ish ^^
_________________
I design retro gaming add-ons and repair old consoles :)
My Website: Segasonicfan Designs http://www.segasonicfan.wixsite.com/retro


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Sat Apr 10, 2021 1:15 pm 


User avatar

Joined: 04 Jul 2006
Posts: 407
One other thing I just realized, if you surface mail, wont it make it impossible to do any claims on the auction if there is an issue?

I don't know Yahoo Japan's return policy. Is it a regular 30 day policy? I imagine some of the sellers are getting away with some scams for foreigners bidding on the items that they won't be able to return. For example, I'm seeing some very convincing mega drive bootlegs on there now :(

has anyone ever successfully made a return? What would you do if your items get damaged in the mail or arrive different from the listing?
_________________
I design retro gaming add-ons and repair old consoles :)
My Website: Segasonicfan Designs http://www.segasonicfan.wixsite.com/retro


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Sat Apr 10, 2021 5:23 pm 



Joined: 20 Apr 2018
Posts: 287
Location: St Louis, IL, USA
segasonicfan wrote:
One other thing I just realized, if you surface mail, wont it make it impossible to do any claims on the auction if there is an issue?

I don't know Yahoo Japan's return policy. Is it a regular 30 day policy? I imagine some of the sellers are getting away with some scams for foreigners bidding on the items that they won't be able to return. For example, I'm seeing some very convincing mega drive bootlegs on there now :(

has anyone ever successfully made a return? What would you do if your items get damaged in the mail or arrive different from the listing?


Yes this is very true. But I've only been screwed one time and one time it was my fault for not reading the description carefully. On the time I was screwed, I got a PCB marked as fully working, but wasn't when I got it. Of course, on a 30 year old item, and 3 months of ship travel, who knows if the seller really screwed me or if the item just broke during the shipping?

That being said, stick with sellers with zero bad feedback. The Japanese seem to have less scammers than the US, so I guess I've been lucky. I've also purchased many "untested" PCBs from YAJ that worked perfectly fine, where as "untested" on eBay means 100% broken...


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Sat Apr 10, 2021 5:25 pm 



Joined: 20 Apr 2018
Posts: 287
Location: St Louis, IL, USA
Returns are a non-starter for me for the 3 month reason. I guess if you did FedEx you could, but the costs of returns alone just make it not worth it.

DeJapan is the best for keeping your costs down, but there are more expensive services that will inspect and test your items better. I just don't think it's worth the money.

I want an item as cheap as possible.

That being said, I focus on PCBs, I'm not purchasing carts that are more easily faked nowadays. Hell, I've been fooled by really good counterfeit carts in person, let alone from a picture on an auction...


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Sat Apr 10, 2021 11:39 pm 


User avatar

Joined: 31 Jan 2005
Posts: 14947
Location: Chicago
Returns a non-starter 99% of the time anyway. Shops full on do not do them unless it's defective, and then it's an exchange only. This trickles down to auctions. There's the standard ノークレーム・ノーリターン or ジャンク damn near everywhere.
_________________
RegalSin wrote:
New PowerPuff Girls. They all have evil pornstart eyelashes.


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Sun Apr 11, 2021 10:29 am 


User avatar

Joined: 28 Aug 2006
Posts: 58
Location: .au
I thought EMS etc would have only gone away for a few months at most. It's now more than a year and no signs of coming back...

segasonicfan wrote:
For example, I'm seeing some very convincing mega drive bootlegs on there now :(


They've been there for years but I'd be interested if you had any insight in working out which is genuine and which is bootleg. Sometimes the same game can go for <5000 yen and other times go for 15,000+ yen so clearly there must be some difference.

GaijinPunch wrote:
Try to manually put the bid in yourself at a lower amount. it's not publicized but Yahoo will simply take the last bid amount, assuming it is higher than the last bid showing.


So one's max bid is only temporary (and changeable) as long as the other bidders have not bid the same amount? That... is news to me.

GaijinPunch wrote:
ノークレーム・ノーリターン


It was this phrase that made me go "C'mon man, have some confidence in your own national language! I'm 100% positive you can use a standard set of Kanji instead."

GaijinPunch wrote:
ジャンク


Interesting word this one, along with 動作未確認. It seems like that is Yahoo's version of "Untested". As the user above pointed out, the translation of "Untested" on eBay is "90%+ chance of being broken" but I think "Junk" and "Untested" is a bit more nuanced in Yahoo and actually can mean what it says. From experience, it is very possible to get mint condition "junk". When dealing with junk, adjust your expectations accordingly and you should be positively surprised more often than not.
_________________
-Project Saitama- The S.S.H. Fan Site
~S.S.H. Discussion Forum~


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Sun Apr 11, 2021 2:54 pm 


User avatar

Joined: 31 Jan 2005
Posts: 14947
Location: Chicago
layzee wrote:
I thought EMS etc would have only gone away for a few months at most. It's now more than a year and no signs of coming back...


I am actually not that surprised. Japanese beaurocracy is amazing at what it's most standout feature -- glacial speed. I actually got into it with a friend (also a long time ex-expat) about what will happen with the Olympics. My argument is that anything state run does so with hyper risk aversion. My go to argument was the state run gyms and pools (not private) in Tokyo that were closed for months after the tsunami, as well as the Narita Express (wtf?) all the while the private Keisei Skyliner reaped the benefits of the only way to Narita.

Quote:
So one's max bid is only temporary (and changeable) as long as the other bidders have not bid the same amount? That... is news to me.


Correct. A gamengai user pointed out to me. I never advertised it as I didn't want people dicking around with it and then stick me w/ the item when the inevitably realized they fucked up.

Quote:
It was this phrase that made me go "C'mon man, have some confidence in your own national language! I'm 100% positive you can use a standard set of Kanji instead."


Wasei Eigo. It's Japanese by every definition - it just employs borrowed words in a mangled form. I proofread a translation recently and the original translator (native Japanese, not English) left in "plus alpha". I was like... CUT.

But anywho, Junk definitely has many degrees. ジャンク扱い (treat as junk) is often invoked when the seller has no means (or desire) to test. This can happen for older items where peripherals are hard to locate.
_________________
RegalSin wrote:
New PowerPuff Girls. They all have evil pornstart eyelashes.


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Sun Apr 11, 2021 9:03 pm 


User avatar

Joined: 09 Jul 2017
Posts: 2633
Location: Eating the Rich
GaijinPunch wrote:
Returns a non-starter 99% of the time anyway. Shops full on do not do them unless it's defective, and then it's an exchange only. This trickles down to auctions. There's the standard ノークレーム・ノーリターン or ジャンク damn near everywhere.


Yeah, my assumption is anything I am buying off of YAJ is as-is.
_________________
Mmhmm


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Mon Apr 12, 2021 2:06 pm 


User avatar

Joined: 04 Jul 2006
Posts: 407
Steamflogger Boss wrote:
GaijinPunch wrote:
Returns a non-starter 99% of the time anyway. Shops full on do not do them unless it's defective, and then it's an exchange only. This trickles down to auctions. There's the standard ノークレーム・ノーリターン or ジャンク damn near everywhere.


Yeah, my assumption is anything I am buying off of YAJ is as-is.


Good to have confirmation, that seem to be the case. It's just risky since I'm buying a lot of vintage LPs. All it takes is one bad scratch for one to be almost worthless. So I guess here's fingers crossed that the sellers are honest...
-

Man, I'm getting pretty steamed with DeJapan. I sent them an email on Friday before any of my items were packed asking to only combine up to 1 box of items for maximum weight, and to leave the second box for additional items I will be buying. I also asked some special instructions and offered to pay more money for cardboard so the records won't get bent during ship...

They just emailed me now, saying "we already packed everything and didn't get your message until now." The message was sent days before the packing. I'm pretty pissed, cause now I've got a $550 shipping fee and the usual policy of "we don't unpack things once theyre packed." and of course, no special instructions followed to protect the records.

Is this usual for customer support for these proxy sites? I understand they are one of the cheaper ones, so I'm trying to be patient. But it's not like I'm buying a few mangas or a couple of games, yknow? I spent $1000 + on this order.

also just notice 4,600 yen for "other" fees? (see below).

To be nice, I offered to pay them 2,500yen for the canceled bid for the mistake I mentioned earlier. But what is the rest of the "other" amount?
It doesn't add up that it would be from storage, although I'm finding it pretty frustrating that they charge for storage over the weekend, meanwhile not responding to emails or packaging requests.

Image
_________________
I design retro gaming add-ons and repair old consoles :)
My Website: Segasonicfan Designs http://www.segasonicfan.wixsite.com/retro


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Mon Apr 12, 2021 4:33 pm 



Joined: 05 Mar 2017
Posts: 469
Location: Woodinville, WA
In the past, I’ve used White Rabbit Express, but it isn’t convenient with auctions, since the buying isn’t real-time. Undamned pointed me to Zen Market, and although I’ve only used them for several auctions, I have been very happy with both the price and service so far.


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Mon Apr 12, 2021 6:19 pm 



Joined: 20 Apr 2018
Posts: 287
Location: St Louis, IL, USA
DeJapan is cheap, but not flexible.

Other fees are usually taxes they paid to get the item, some sellers charge them (usually stores). DJ just lumps them in at the end.

They are the cheapest but not necessarily the best if you need a more hands on approach to proxy sites. It sounds to me like you're high maintenance and should pay for a service that can meet that need.

It's better than arguing for weeks via email and paying more than you thought and still not getting what you wanted.


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Mon Apr 12, 2021 8:52 pm 


User avatar

Joined: 09 Jul 2017
Posts: 2633
Location: Eating the Rich
Fwiw I've never had an issue with anything, but I am also a relatively low volume user/buyer.
_________________
Mmhmm


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Tue Apr 13, 2021 3:14 am 



Joined: 01 Feb 2016
Posts: 114
Location: Tokyo
segasonicfan wrote:
Image


Jeez, how did they come up with 23000 yen for Domestic shipping, is that for 20+ different auctions? I think the most I ever paid for in-japan shipping for a single item was like 3000 yen for a CRT monitor.


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Tue Apr 13, 2021 3:28 am 


User avatar

Joined: 04 Jul 2006
Posts: 407
XtraSmiley wrote:
It sounds to me like you're high maintenance and should pay for a service that can meet that need.


I mean, I don't see how responding to customers emails with packing requests, before packing the item, is high maintenance. They could've denied the request, charged extra, etc. - all ok. But to say "Sorry we didn't get your message and packed it the way we wanted" which costs me $50+ extra, is not great.

If wanting to know what "other" mystery charges are makes me high maintenance, that's also weird.

That means in order to have something shipped properly and not get storage fees you have to:

1. Wait for the item to arrive in the warehouse and hope it lands there within 30 days (I had one item that was nearly 3 weeks late)

2. Email a question 3-4 days in advance before submitting any combined packing requests since apparently they won't check your email first.

3. Submit any packing requests 3-4 days prior to the 30 day deadline for no storage fees, since apparently they put you in a queue that takes a long time to pack your items.

4. do 2 and 3 above 2 days earlier because no one responds or does anything over the weekend.

That means it's almost impossible, even with perfect planning, to not get hit with storage fees, should you have the audacity to have a single packing request, such as extra cardboard.

I don't think that's a reasonable way to do customer service. I run a business myself, and I wouldn't do this.

Quote:
Jeez, how did they come up with 23000 yen for Domestic shipping, is that for 20+ different auctions?


Yep, it's for a bunch of items.

Quote:
Other fees are usually taxes they paid to get the item, some sellers charge them (usually stores). DJ just lumps them in at the end.


That's good to know, if that's the case. Why they don't say this on the site, TOS, or checkout, strikes me as unusual.

Oh also, I bought something on Rakuten through DeJapan. A week later they canceled the order saying there's a problem with them ordering from that site and they don't know when it will be fixed. By the time they canceled the order, I couldn't get another one for sale anymore :/


Does anyone know of a website which has better service? I hear good things about ZenMarket (above as well).
_________________
I design retro gaming add-ons and repair old consoles :)
My Website: Segasonicfan Designs http://www.segasonicfan.wixsite.com/retro


Top
 Offline Profile  
 
 Post subject: Re: Yahoo Japan advice?
PostPosted: Tue Apr 13, 2021 3:47 am 



Joined: 05 Mar 2017
Posts: 469
Location: Woodinville, WA
White Rabbit has been great for non-auction items. They helped me get Switch Super Famicom controllers that require an NSO subscription.

With auctions, since the ordering isn’t real time, you essentially have to bid a high amount way in advance and hope you get it.

Zen Market lets you bid up to the last minute and so far that has worked great for me. I’m not familiar with other providers, but you need to prefund your account before bidding.


Top
 Offline Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 25 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 4 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
Space Pilot 3K template by Jakob Persson
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group